QUALIFICATIONS PROFILE:
- Information Technology experience in widely varied industries including health care, financial, insurance, and hospitality.
- Highly skilled, solutions-oriented software developer with excellent written and oral communication skills among both technical and non-technical audiences.
- Effective leader with a proven track record of successfully developing and implementing innovative technical solutions designed to resolve business problems.
TECHNICAL SUMMARY:
Full-Stack, C#, ASP.NET MVC, JavaScript, React, Visual Studio 2022, SQL Server 2019/2017, DevOps, Teradata, Oracle, Mongo, JavaScript
PROFESSIONAL EXPERIENCE:
APPLICATION / WEB DEVELOPER
Citi Group, Ann Arbor, MI 2009 – Present
Developed and maintain a browser-based loan auditing database and application. The tool is used by nearly 200 underwriters to handle workflow of audits across all Citi channels to track variances and report incidents / trends back to the business channels.
Key Accomplishments:
- Designed and developed an ETL tool for bulk copying data between SQL Server, Teradata, , Oracle, and Mongo where the source and destination are dynamically configured and database driven. C#, JavaScript, SQL, Teradata, Mongo, Oracle
- Designed, developed, and implemented an internal website for auditing application. VB.NET, SQL, Ajax, JavaScript, Web services.
- Developed reporting and trending tools using SSRS (Reporting Services) and Analysis Services.
- Implemented an auditing performance tracking tool that tracks the system activity of auditors, work load, and error rates. The tool then provides a performance score that is used to manage auditor performance.
- Designed and developed a sequential sampling tool that dynamically determined a statistically valid number of audits required based on loan population and previous audits and queues up audits for auditors.
SOFTWARE CONSULTANT
Task Automation Partners 2007 – Present
Consulting services and contract development in web site design, application architecture, database design, development, and deployment providing solutions in various industries. Hospitality, Manufacturing, Finance, Mortgage, Insurance, Pharmaceuticals, Real-Estate in various tech stacks.
IT DIRECTOR
Employee Health Insurance Management: Southfield, Michigan 2003 – 2007
Responsibilities included managing the day-to-day operations and strategic direction of the IT department for a growing national PBM (pharmacy benefit management) company leading staff of ten professionals including eight developers, one systems support and one systems analyst. Responsibilities included the development and maintenance of software tools, interfaces with business partners and clients, sales support, and systems administration. Environment included C#, VB.NET, PowerBuilder, SQL Server 2005, Office, and Crystal Reports.
Key Accomplishments and Projects:
- Successfully deployed a web-based eligibility system for clients to maintain employee’s benefits and eligibility with EHIM’s products.
- Developed and implemented a workers compensation eligibility and first report of injury system enabled clients to self-serve the management of claims and reporting.
- Developed and implemented an email-integrated prior auth system used to communicate and track status between EHIM staff and client case adjusters.
- Effective migration of a PowerBuilder 7.0 / SQL Anywhere database to C#, ASP.NET / SQL Server application improving dramatically the performance, up-time, and scalability.
- Provided technical assistance and direction to sales and marketing in RFP responses and sales presentations.
CONTRACTOR
Sirco Associates: Livonia, Michigan 2002 – 2003
Provided contract-consulting development services to clients including:
- PPOM in Southfield, MI - Develop an ASP.NET web service reporting tool. The web service was designed to accept report selection and parameters, execute the appropriate reports and merge them into a single pdf that was returned to the client. This ASP.NET web service ran multiple reports asynchronously and merged into one single .pdf file that was returned to the user for viewing. Also developed a VB.NET Windows application to access the service via local proxy library including asynchronous calls to the web service and a callback function to notify the client of completion. Environment included ASP.NET, web services, VB.NET, SQL Server 2000 and WSDL.
- McKesson Pharmacy Systems in Livonia, MI - Led a development team in the design and implementation of a common architecture across a suite of commercial pharmacy system software products. Evaluated and selected the development environment, methodologies and third-party tools to leverage new, cutting-edge technologies. Influenced architectural direction and strategy, and staffing of development, database administration and quality assurance teams. Successfully created and implemented coding standards across multiple development teams. Environment included VB.NET, SQL Server 6.5/2000 and IIS.
- ExhibitWorks in Livonia, MI - Developed an Internet client portal using ASP.NET and SQL Server 2000. This portal integrated internal processes with those of ExhibitWorks clients. The tool allowed internal and external users to share exhibit information for hundreds of trade shows including sharing of floor plans, requests and issue tracking, and contact management. Highlights included drag-and-drop user interface, email integration, file sharing, and workflow management. Environment included ASP.NET, VB.NET, SQL Server 2000 and IIS.
VICE PRESIDENT OF OPERATIONS
Hodges Technologies, St. Clair Shores, Michigan 1995 – 2002
- Led the design, development and customer implementation of hotel administration products and related services for commercial software company.
- Managed up to 12 direct reports with hiring and salary/performance administration.
- Presented contract-winning proposals to clients, gathered requirements and created project plans and budgets. Researched, recommended and implemented innovative new products and technologies.
INSTRUCTOR
Branford Consulting: Highland Park, Michigan 2001 – 2002
- Adult education instructor preparing students for Microsoft Certification exams.
- Worked effectively with students of varied skill levels on subjects such as SQL Server 2000 Database Design and Implementation, Intro to Visual Basic and Visual Basic Desktop Development.
CONTRACT SYSTEMS ANALYST
Computer Methods Corporation: Livonia, MI 1994 – 1995
Developed several custom software applications designed to meet client requirements. Assignments included the development of a system for a tire manufacturer that effectively tracked all tires in a specific fleet from purchase through disposal. Environment included VB 3.0, Access and SQL.
SYSTEMS PROGRAMMER
Integrated Data Technologies (IDT): Southfield, Michigan 1993 – 1994
Led a team of developers in maintaining a medical billing application designed to collect membership information, track authorizations/referrals and generate invoices. Managed all phases of development, troubleshooting and customer support, and delivered functional modifications and enhancements.
EDUCATION:
Bachelor in Biblical Studies, Moody Bible College w Chicago, IL (2015)
Certificate in Computer Programming and Operations, CAREER DEVELOPMENT INSTITUTE (CDI) w Southfield, Michigan (Sept 1993)